Hair Quality:

Q 1. What type of hair extensions do you offer?

A. Our offerings encompass a diverse range, including virgin hair (unaltered by chemicals) and meticulously processed high-quality hair  that retains its integrity.

Q 2. Is your hair virgin or processed?

A. Our virgin hair is in its natural state, ensuring longevity and easy styling. Processed hair undergoes gentle treatments to achieve specific  textures or colors while maintaining optimal quality.

Q 3. How long does the hair typically last?

A. With proper care, our luxury hair can last up to 3 years and above, providing a durable and stylish option for our esteemed customers.

 Hair Care:

Q 4. What hair care products can I use?

A. Treat this hair as you would your own, using high-quality shampoo and conditioning products.

For treatment and everyday use, we  recommend Olive oil, Leave in conditioner or Argan oil depending of  course on style of hair.

Q 5. What’s the best way to care for this type of hair?

A. We recommend gentle washing and conditioning with sulfate-free products. Air-drying or low-heat styling is advisable to preserve the  hair’s quality.

Q 6. Can I style or dye this hair?

A. Our luxury hair can be styled, curled, straightened, and dyed.

However, professional consultation is recommended for dyeing to  avoid potential damage.

 Ordering and Shipping:

Q 7. What are your shipping options?

A. We offer various shipping methods, including standard and expedited options, to cater to different needs.

Q 8. How long does shipping usually take?

A. Generally, shipping takes between 3 to 7 business days, depending on the chosen method and destination.

Q 9. Do you ship internationally?

A. Yes, we proudly offer international shipping to ensure our luxury hair products reach customers worldwide.

 Returns and Exchanges:

Q 10. What is your return policy?

A. Our return policy allows for the return of goods within a 20-day period from the date of purchase in the event that they do not align  with the provided product description.

It is essential that the items be  returned in their original and unaltered condition.

Furthermore,  customers are kindly requested to bear the associated costs of return  shipment.

Your understanding and cooperation in complying with  these terms are greatly valued.

Q 11. Can I exchange if the hair doesn’t meet my expectations?

A. Absolutely, our aim is to ensure your complete satisfaction.

In the event that the hair does not meet your expectations or align  with the provided description, we welcome exchanges to guarantee your  contentment with your purchase.

Price and Payment

Q 12. What are your price ranges?

A. Our prices vary based on length, type, and quality, aiming to offer competitive prices for our luxurious, high-quality extensions.

Q 13. Do you offer any discounts or promotions?

A. Periodically, we run promotions and offer discounts, communicated through our website, newsletter, and social media  platforms.

Q 14. What payment methods do you accept?

A. We accept various payment methods, including credit/debit cards, PayPal, and secure online payment gateways for your convenience.

 Color and Texture:

Q 15. Do you offer different colors or textures?

A. We provide an extensive array of colors and textures to cater to diverse preferences, ensuring our customers find the perfect match for  their style.

Q 16. How do I choose the right shade or texture for me?

A. Our customer service team is dedicated to assisting you in selecting the ideal shade and texture based on your preferences and lifestyle.

 Installation:

Q 17. Can you recommend stylists for installing your hair?

A. We collaborate with skilled stylists and salons experienced in installing our luxury hair. Our website or customer service can  provide recommendations.

Q 18. Do you provide installation tutorials or guidance?

A. We offer installation tutorials and guides to assist customers who prefer to install the hair themselves, ensuring a seamless experience.

 Unique Selling Points:

Our extensions stand out for their superior quality, natural luster, and exceptional durability. Each strand undergoes meticulous processing to  maintain its premium texture and shine.

 Collaborations:

We’re proud to partner with renowned stylists and influencers who trust and endorse our luxury hair extensions, ensuring you receive the highest-quality 

For any further inquiries or concerns, please do not hesitate to contact our  dedicated customer service team @ looksbyray1@gmail.com.

Your satisfaction is our priority.